Since all of our licenses are perpetual, you can still use the version of Royal TS/X and Royal Server you obtained the license for after the software maintenance has expired (see above: "How long is my license valid?"). What happens when my software maintenance plan expires? Please note that priority email support is also included in the software maintenance plan. This means you are entitled to upgrade your Royal TS/X or Royal Server license to the latest version free of charge for 1 year after the purchase (or in case of extended global licenses, 3 years). Our software maintenance plan gives you access to the latest versions of our products (including major version releases). What is "Software Maintenance"?Īll of our licenses include 1 year of software maintenance, except for our extended global licenses, which include 3 years of software maintenance. You can also view your older licenses by opening the "Filter" menu and selecting "Show All". The customer portal also allows you to extend your software maintenance and request free upgrades for eligible licenses. To access the portal, please register an account with the email address that was used during the order process. You can view the status of your licenses in our customer portal at my. How can I view my licenses and check their status? The same applies to Royal Server and Royal TSX (for macOS). Each license includes " software maintenance" (see below) and users with active software maintenance will receive free upgrade license keys for the next major version. When a new major version is released, a new license key will be required. For example: If you purchase a license for Royal TS V6, all minor versions (Royal TS V6.1, V6.2, etc.) are covered by the license. Royal TS/X and Royal Server are licensed via a perpetual license for the version purchased please note that there are no annual or recurring fees. No other restrictions apply - all features of Royal TS/X are available in Shareware Mode! This allows small shops or individuals with a small environment to use Royal TS/X free of charge, without obtaining a license key. Please get your trial license under /trial in order to test Royal Server without any functional limitation.
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